Essential Power Systems Reaches New Heights!
Essential Power Systems, LLC Named as a Power Pro Dealer for Generac Power Systems
Prestigious program identifies dealers that are committed to consistently providing
an outstanding sales and service experience
Hopewell Junction, NY – September 5, 2012 –Essential Power Systems, LLC, a Generac dealer since 2005, was recently named a Power Pro Dealer by Generac Power Systems, a leading designer and manufacturer of generators and engine-powered products. This distinction is the highest level available for a Generac residential/commercial dealer. It is only open to those dealers that meet the most rigorous set of sales and customer service criteria.
“We are proud to be recognized for our commitment and dedication to serving our Generac customers in the Dutchess/Putnam/Ulster/Columbia/Westchester Counties of New York State. Through Generac’s efforts to support our dealership, we are able to pass on our expertise as well as special dealer programs and incentives to our customers, thereby giving us a solid advantage over internet based retailers and non-dealer installers. As a Power Pro Dealer, we plan to bring our dealership to the next level with continued commitment to putting our customers first. Better programs, better pricing, and better training all add up to better value for our customers!” Barbara Gromwaldt, Vice President, Essential Power Systems, LLC, August 2012
Introduced in 2012, the Power Pro Dealer program recognizes dealers who have represented Generac in local markets with the highest standard of excellence in sales and customer service. These standards include:
- · Having at least a 4-star customer service rating on Generac.com
- · Providing customers with 24 /7 product support
- · Employing a dedicated staff of power generation experts
- · Obtaining and maintaining Generac factory training and certification for sales and service personnel
- · Maintaining an adequate product and parts inventory
- · Providing financing options to customers
- · Successfully representing the Generac brand for at least three years
“Practically speaking, our dealers are the Generac brand in the eyes of customers,” said Ryan Jeske, vice president of sales, residential products, Generac. “That’s why the Power Pro program rewards dealers like Essential Power Systems, LLC, for living the Generac brand promise of giving our customers peace of mind. They consistently provide outstanding customer service. Maintain an inventory of product and parts. Provide 24/7 product support. We congratulate Essential Power Systems, LLC, for their significant commitment to their customers and for being among the best of the best.”
About Essential Power Systems, LLC
Essential Power Systems, LLC, established in 2005 in Hopewell Junction, NY, to provide essential standby power solutions by the husband/wife team of Michael and Barbara Gromwaldt, has proudly built their business one customer at a time. EPS provides personalized service to homeowners and business owners alike. The company’s staff of knowledgeable, dedicated professionals takes pride in providing outstanding, personalized service to its customers and its community. Further information can be found at essentialpowers.com, essentialpowersgenerators.com, or on Facebook.
About Generac (NYSE: GNRC)
Since 1959, Generac has been a leading designer and manufacturer of a wide range of generators and engine-powered products. Headquartered in Waukesha, Wisconsin, U.S.A., Generac is a leader in power equipment serving residential, light commercial, industrial and construction markets. Generac's power products are available through a broad network of independent dealers, retailers, wholesalers and equipment rental companies throughout the world. The company markets and distributes its products primarily under its Generac and Magnum brand names. For more information on Generac and its product line, visit www.generac.com. Become a fan on Facebook at www.facebook.com/generacpowersystems. Follow Generac on Twitter @generacpowersys.